Privacy Policy

Your privacy is important to us

Last Updated: January 15, 2026

Introduction

At The Fresh Meal Prep ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1 Information We Collect

Personal Information

When you register for an account or make a purchase, we may collect:

  • Full name
  • Email address
  • Phone number
  • Gender (optional)
  • Date of birth (optional)
  • Delivery address
  • Payment information
  • Dietary preferences and allergies
  • Spice level preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookie data

2 How We Use Your Information

We use the information we collect to:

  • Process and deliver your meal orders
  • Process payments and prevent fraud
  • Send you order confirmations and delivery updates
  • Manage your subscription and meal preferences
  • Provide customer support
  • Send you marketing communications (with your consent)
  • Improve our services and develop new features
  • Comply with legal obligations
  • Personalize your meal recommendations based on preferences
  • Track macros and nutritional information for your meals

3 Payment Information Security

🔒 Secure Payment Processing

All payment transactions are processed through Paystack, a secure payment gateway. We do not store your complete credit card information on our servers.

Paystack uses industry-standard encryption to protect your payment information during transmission.

4 How We Share Your Information

We may share your information with:

  • Service Providers: Third-party companies that help us operate our business (payment processors, delivery services, email services)
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly agree to share your information

We do not sell your personal information to third parties.

5 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Keep you signed in to your account
  • Remember your preferences
  • Understand how you use our website
  • Improve website performance
  • Provide personalized content

You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

6 Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When your information is no longer needed, we will securely delete or anonymize it.

7 Your Privacy Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-out: Unsubscribe from marketing emails at any time
  • Data Portability: Request your data in a portable format
  • Object: Object to certain processing of your data

To exercise these rights, please contact us using the information provided below.

8 Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of sensitive data
  • Secure servers and databases
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9 Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last Updated" date at the top of this policy
  • Sending you an email notification (for material changes)

We encourage you to review this Privacy Policy periodically.

Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.